Complaint Review: Reservations.com - Orlando Florida
- Reservations.com 390 N Orange Ave STE 1515 Orlando, Florida USA
- Phone: 8555161092
- Web: reservations.com
- Category: Hotel
Reservations.com Reservations.com used bait and switch techniques to fraudulently overcharge for a hotel stay Orlando Florida
On the morning of Thursday, July 20th, I accessed reservtions.com on my cell phone to place an order for a hotel room advertised as $63 per night (bait). AFTER I placed the order (Itin: 288700993), I was informed of extra charges bringing the total to $91.32 (switch). I IMMEDIATELY called customer service to cancel. After holding for nearly 45 minutes I was finally told that my full refund would be processed. Four days later, I was sent an e-mail from a lady named Karen informing me that my reservation was never cancelled and that I wouldn’t receive a refund (fraud).
This report was posted on Ripoff Report on 07/27/2017 07:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/reservationscom/orlando-florida-32801/reservationscom-reservationscom-used-bait-and-switch-techniques-to-fraudulently-overcha-1388706. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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