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Report: #1406786

Complaint Review: Reservations.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Patricia — Ocean Shores Washington USA
  • Author Not Confirmed What's this?
  • Why?
  • Reservations.com Internet USA

Reservations.com Charged me full rate but paid the Hotel the discounted rate. Internet

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On 10/15/17 I made a hotel reservation for my son for 2 nights at a hotel in our town.

The first add for the hotel was made to look like the direct site to the hotel. I was just looking for the phone number. The page was so authentic so i called the 800 number. I was told I got the discounted price of $79, I thought that was good because  its a pretty nice place so I booked it.

My son is going to pay me back so I told him it was $206.00. He gets to the hotel and clles me and tells me that the hotel just told him it was only $125.00 for the 2 nights. I went and got a copy from the hotel and sure enough, they only paid $123.

When I made the reservation the last thing she told me was there was no refund. I figured because it was less then 24 hrs till he checked in. Today I called them and told them what I found out and  that what they did was not right. She tells me she needs to put me on hold but there are no refunds.

I dont consider this a refund when I am asking back what they scammed me out of. I could of got my son 4 nights if it had been the actual hotel site see this, take your name off of their site, they are ripping off your customers!!

So beware and if any hotels

This report was posted on Ripoff Report on 10/17/2017 09:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/reservationscom/internet/reservationscom-charged-me-full-rate-but-paid-the-hotel-the-discounted-rate-internet-1406786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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