Complaint Review: Resume Genius - Internet
- Resume Genius Internet USA
- Phone:
- Web: resumegenius.com
- Category: Internet Service Providers
Resume Genius Deceptive "subscription" agreement Internet
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I used the trial version to build a resume and after finally looking at my online credit card statement realized i had been paying a monthly subscription that i apparently agreed to when i did the trial. this is such a deliberate means to collect fees through switch and bait. i racked up nearly $400 in fees.
when i did a live chat the responses seemed scripted which led me to beieve this is a common complaint they receive and are prepared to respond in their "we know and we don't care, sucker" way. it's obvious from all these entries that i am correct - always should check rip-off report first!! - and that they have no intention of changing this unethical but very effective practice.
they were very clear that contacting my cc company would not help and that they are prepared to litigate (in other words, don't bother, you have no recourse)
There should be some legal vehicle for shutting this type of thing down. If they cared one bit whether you were getting your money's worth or were pleased with the service, they would solicit for this info or at least upon seeing that you haven't touched it in the whole 10 months subscribed, checking in to see why. if they had such a method in place, that might, at least, be somewhat legit. I just cancelled today and if does not go into effect, i'll be back to follow-up with a new report.
This report was posted on Ripoff Report on 11/07/2014 12:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/resume-genius/internet/resume-genius-deceptive-subscription-agreement-internet-1187449. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.