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Report: #1049899

Complaint Review: Resume Genius - San Fransisco California

  • Submitted:
  • Updated:
  • Reported By: Dayna — Mount Vernon Indiana
  • Author Not Confirmed What's this?
  • Why?
  • Resume Genius 28 2nd Street, 3rd Floor, San Fransisco, CA, 94105 San Fransisco, California USA

Resume Genius "Free" resume was NOT free. San Fransisco California

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 I was upset at work and decided to make a resume for a new job.  Found "free" resume service on internet.

Filled out form,  then found out it cost $4.95.  I thought "Oh well, that isn't too bad."  Did notice that I had a trial

membership.  Was in a hurry I guess,  thought it said one month. 

 

Noticed this morning on pending charges on discover card, that the company had charged me $29.00. 

I canceled immediately and emailed and chatted with people that work for company.  They were adament

that I will not receive refund for days I will not use.  I am furious that they would try to trick people into

signing up for FREE service, then take advantage of the small print and charge the money to my account.

 

At the very least I feel they should go ahead and keep the $4.95 but refund back the unused portion of the

$29.00.  I canceled one day too late,  so they should charge me $1.00 for that day,  not the full amount.

I feel like they were not even willing to negotiate and I felt stupid and used.

 

 

 

 

This report was posted on Ripoff Report on 05/10/2013 12:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/resume-genius/san-fransisco-california-94105/resume-genius-free-resume-was-not-free-san-fransisco-california-1049899. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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