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Ripoff Report | RGS Financial Review - Nationwide - Rgs financial dont
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Report: #1313358

Complaint Review: RGS Financial - Nationwide

  • Submitted:
  • Updated:
  • Reported By: EmTeeH — Wisconsin USA
  • Author Not Confirmed What's this?
  • Why?
  • RGS Financial Nationwide USA

RGS Financial Don't do what they say they will Nationwide

*UPDATE Employee ..inside information: RGS Financial Office of the President

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Contacted them on 6/17/2016 regarding collection letter I received.  I made a settlement offer that they had to send to the original creditor for approval.  They said it takes about a week to hear back from the creditor and to call back on 6/24.  When I called back, they hadn't heard back from the creditor.  I then contacted the original creditor who had not received any information from RGS regarding the settlement offer. 

Treat this company like a 3rd grade child who doesn't want to do homework - check up on them and make sure they do what they say they are going to.

This report was posted on Ripoff Report on 06/24/2016 03:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rgs-financial/nationwide/rgs-financial-dont-do-what-they-say-they-will-nationwide-1313358. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee ..inside information

RGS Financial Office of the President

AUTHOR: Office of the President - (USA)

POSTED: Thursday, July 07, 2016

Thank you for the feedback you have provided.  We take complaints very seriously and appreciate the opportunity in addressing your concerns.    

 

By way of background, RGS is a collection agency based in Richardson, TX authorized and licensed to do business in all 50 states. We conduct our business in accordance with all federal and state laws applicable to our business. In addition, we are members of the American Collectors Association and consistently abide by the high standards of conduct and ethics demanded by that organization.

 

RGS' Office of the President is a dedicated to review and address your concerns. Our goal is to help you quickly and efficiently resolve any problems regarding your account. Please visit our website at RGSFinancial.com and submit your concerns directly to us. You will

be contacted within 24 hours–usually much sooner!

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