Complaint Review: RGS Financial - Richardson Texas
- RGS Financial P.O. Box 852039 Richardson, Texas United States of America
- Phone: 866-941-8600
- Web: www.rgsfinancial.com
- Category: Collection Agency's
RGS Financial RGS Financial, Inc. RGS Financial Reports Fradulent Accounts to your Credit Report!!! Richardson, Texas
*Author of original report: Problem seems to have been resolved by manager at RGS Financial
*UPDATE Employee: Response from RGS Financial
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RGS Financial reported a fraudulent account to my credit report which is not mine, then after I disputed it with Experian claimed to have verified the debt! This account was previously on my credit report by a different collection agency and I wrote them explaining that I have never had an account with Cox Communications and requested they investigate this and have it removed from my file. After they investigated it they found no proof of the account belonging to me, contacted the credit bureaus and had it removed from my credit file. Now a year later it is reappearing on my credit report by RGS Financial, and they do not even provide a payment history! Then they had to nerve to tell Experian that the debt was valid!! When someone is the victim of identity theft or fraud it is a nightmare trying to get false information removed from a credit file, then to have this company who clearly purchased bad or fraudulent debt from other agencies is really sickening. I am in the process of filing a law suit against this company and Experian for for violation of the Fair Credit Reporting Act and Defamation.
This report was posted on Ripoff Report on 03/22/2012 03:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rgs-financial/richardson-texas-75085/rgs-financial-rgs-financial-inc-rgs-financial-reports-fradulent-accounts-to-your-credit-857943. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Problem seems to have been resolved by manager at RGS Financial
AUTHOR: Shannon Harding - (United States of America)
SUBMITTED: Tuesday, March 27, 2012
Although I contacted Experian about this prior to writing the report and the debt was somehow verified by RGS, I did not contact RGS as I assumed they would not be helpful due to the reputation of collection agencies. Whether they would have been helpful if I called is not something I can attest to, but after filing this report Chris was very helpful in getting everything resolved. Overall I am pleased with the outcome and I look forward to it being removed from my credit report within a few days.

#1 UPDATE Employee
Response from RGS Financial
AUTHOR: Cpruitt - (USA)
SUBMITTED: Monday, March 26, 2012
My name is Chris Pruitt, I am a VP at RGS Financial. We take these sort of complaints very seriously. I would like to help get this resolved, but I was unable to locate the referenced account based on the information in your complaint. I need more information from you in order to help you.
Please call me at 877-457-8500 ext 2009 or email me at cpruitt@rgsfinancial.com at your earliest convenience. Once Ive located the account in our system, I will help you get this sorted out.


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