Rheem Horrible Waterheating company. Bad product, Bad service! Atlanta, Georgia, Internet

Rheem is one of the worst companies for water heating. I had three technicians authorized by Rheem who showed up and could not fix the water heater. They all said that Rheem was a horrible company and I should not have gotten it from them. Unfortunately, my brand NEW home came with a NEW Rheem Tankless Waterheater.

#1, they are hard to contact. If you go to their website, they do not list a phone number. I wonder why... I had to do a lot of internet digging to pull their number up.

#2, their customer service reprs will AVOID you since they have your phone number listed on their ID. I had proof when after countless calls, they told me they had caller ID. The local technician also said they are known for this.

#3, they do not back up their warranty. I had told them countless times that all the technicians had tried to trouble shoot it correctly and they all said they couldn't do it and was unwilling to send me a new unit.

Absolute horrible company to work with. From products to service. I don't know how they are in business.