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Report: #629107

Complaint Review: Right Toyota - scottsdale Arizona

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  • Reported By: rippedoff — United States of America
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  • Right Toyota 7701 E Frank Loyd Right scottsdale, Arizona United States of America

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I recently purchased a toyota prius from Right Toyota and got what I thought was a good deal.  several hours after i brought the car home, the finance manger called me and told me that he had to "re-work" the deal to make sure the bank would approve it.  I didn't realize what he had done until I got home and read the paper work.  I thought he was just going through another bank but he literally reworked the paperwork without telling me and sent me on my way.  He had pulled out all of my warranties but kept the price the same making an additional $1,200 per year on the lease.  When i called the sales rep.  He blew me off and told me "it is what it is"



It's a shame the city of Scottsdale let's this dealership do business.  I've read a lot of negative reports on this dealership online and also found several other people who were put together the same way I was.



do yourselves a favor and pick another toyota dealership to do business with

This report was posted on Ripoff Report on 08/04/2010 04:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/right-toyota/scottsdale-arizona-85255/right-toyota-right-toyota-scottsdale-buyer-bewarebait-and-switch-scottsdale-arizona-629107. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
11Consumer
0Employee/Owner

#11 Consumer Comment

MOST CAR DEALERSHIPS IN THE USA UTILIZE "TRICKERY", "DECEPTION", "MANIPULATION", and even...

AUTHOR: Karl - (USA)

POSTED: Tuesday, August 10, 2010

outright "LIES" when selling and leasing vehicles to their customers.



*If every person in the USA who purchased a vehicle in the last 5 years simply made a call to the bank or finance company that is holding the loan and demanded all of the copies that were sent to the bank by the dealership, many would find out that 'EXTRAS', like- 'Extended Warranties' and 'GAP Insurance' were put into the loan by the dealership without the customer's knowledge.



WELCOME TO THE U.S. ECONOMY- ONE BIG LIE



Thank You



****************************** VIDEO ALERT ******************************



*Make sure to 'Google' and watch the following videos on the web for proof that the U.S. economy has its foundation built solidly on lies-



CAR SALES: TRICKS OF THE TRADE- CONSUMER ALERT



COUNTRYWIDE WHISTLEBLOWER REPORTS LIAR LOANS



(Don't forget that a 'car' and a 'house' are the two biggest purchases that most Americans make in their lifetime.)
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#10 Consumer Comment

I had a similar situation Jim...

AUTHOR: Ronny g - (USA)

POSTED: Monday, August 09, 2010

And it was also on a Mustang...but a brand new one.

It was my first new car and I was very young..but had a good credit rating because when my trade in was done..they consider it "payed off".

Nice Black 5.0 LX  5 speed notchback...loved the car, just what I wanted. Now this was the second dealership I was at. The first dealership (which was next door to where I worked at the time and they knew me well), told me I did not qualify for what I wanted...which was $1000.00 down. I was not happy, but looking back they did the right thing...well I knew that a week after another dealer qualified me.

This second dealership said they had a Mustang and I qualify for it for $1000.00 down.

Before I knew it the car was running out front and I was the new owner..signed everything..financing etc.

A week later I am told I need to put another thousand down. I was very young and did not understand laws and ethics etc..but I did not have the money. They told me to post date a check which I did because I was not wise enough at the time to simply refuse. They deposited the check 2 weeks earlier then I post dated it which caused an overdraft and the check was returned.

They covered the overdraft and ask me to write another check and I refused. The bastards took me to court...and won, I had to give them another $1000.00. But this was only because I was naive enough to write them a check the first time...No dealer will EVER get away with this again from me....I drive off when the deal is done..they want to change anything later that is their problem..not mine.

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#9 Consumer Comment

NATIONWIDE FRAUD ALERT!!! MAKE SURE TO....

AUTHOR: Karl - (USA)

POSTED: Monday, August 09, 2010

read 'Consumer Comment #5' right here in the Updates section.


Thank You

******************************** SONG ALERT ******************************

*A new song is available at the BANK OF AMERICA page of this site. It appears as an Update to one of the Ripoff Reports. Make sure to sing it, when you get a chance.

Have a nice day.
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#8 Consumer Comment

Master Mechanic Jim here

AUTHOR: Jim - (U.S.A.)

POSTED: Monday, August 09, 2010

Quite a few years ago, my wife went to purchase a used Mustang, naturally I went along, we found the car she wanted, at a fair price we could afford,

I told them there was a power steering leak, they fixed it (New pressure hose, a ten buck part) and the next day we drove it home.

Mind you She (At the time) was a bookkeeper for a major bank and as an employee had the financing approved beforehand, so all we had to do was find a suitable car and drive away.

Yup you guessed it, a few days later the dealership called and tried to pull the "Financing is not Approved" scam on us, I just laughed at them and hung up.

They tried repeatedly to get us back, and each time they called I just laughed at them louder and louder.

Finally a cop called and told me that  "We had Stolen the Car".

I told him exactly what was really going on, and he was quite pissed that they had tried to use the cops in a scam. He said "I'll take care of this" and hung up.

Shortly the dealership was Calling to tell me "A mistake had been made (Mind you we had been paying the bank for 4 months at this point) and I told them "Yes, and you made it".

End result the dealership closed, the salesman and finance guy went to Jail, and we never heard from hem again.

So the Story Moral is "Have financing approved BEFORE YOU LOOK" and "When they try to call you back in, Call the cops and don't go back".

 

 

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#7 Consumer Comment

flynrider makes a great point..

AUTHOR: Ronny g - (USA)

POSTED: Saturday, August 07, 2010

but..I would MUCH prefer leaving a dealership pissed off because the financing was not approved, then leave with a nice new car..my trade in is GONE..and then be called back in to be told I was not approved.

I can't imagine anyone lodging a legitimate complaint stating they were simply not approved for a car loan...but it is very easy to understand why someone would lodge a complaint if they take a new car home..and are called back to the dealership at a later date to be informed they do not qualify for the vehicle.

Not only should this be illegal, but I am actually surprised it is not already illegal. This is the kind of situation that encourages people to launch a brick through a sales floor window..and actually have justification to do so. Not saying that is how I would handle it..but I could understand the desire for some to do so if subjected to this tactic.

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#6 Consumer Comment

It will never happen.

AUTHOR: Flynrider - (USA)

POSTED: Friday, August 06, 2010

Robert said, "This should be illegal in every State!!!"

   You forget that we live in a society where instant gratification is everyone's right.   Can you imagine the howls of protest that would result if people could not immediately drive home in their new car?    Given that most financial institutions do not process loan applications on weekends, no one who bought a car on a weekend would be able to take it home (unless they paid with a suitcase full of cash).   I'm afraid our society would not stand for it.

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#5 Consumer Comment

MOST OF THE POLITICIANS IN AMERICA OBVIOUSLY SUPPORT THE FRAUD & DECEPTION THAT TAKES PLACE AT CAR DEALERSHIPS.....

AUTHOR: Karl - (USA)

POSTED: Friday, August 06, 2010

because without FRAUD & DECEPTION, most Car dealerships would go out of business due to a drastic reduction in profits which are necessary to keep them afloat.



*Anyone can 'Google' this- ELIZABETH WARREN GRILLS GEITHNER, CRITICIZES TREASURY'S FORECLOSURE PROGRAM PBS NEWSHOUR, and watch the 6 minute 17 second video on the web. 



***Pay close attention to what was stated at about 4 minutes 50 seconds into that interview about Car dealerships.



It seems as though Car dealerships will be able to keep LYING, CHEATING, DECEIVING, MANIPULATING, & FINANCIALLY INJURING consumers in the USA, correct?



WELCOME TO THE U.S. ECONOMY- ONE BIG LIE







****************************** SONG ALERT ********************************



*A new song was just written and submitted as an Update at the BANK OF AMERICA page of this site. Hopefully it will be available soon for everyone to sing.



Thank You
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#4 Consumer Suggestion

Spot Delivery

AUTHOR: Robert - (USA)

POSTED: Friday, August 06, 2010

The industry has a name for this unethical practice-spot delivery.


This is when the dealer lets you take the vehicle even though there is NO SIGNED FINANCING AGREEMENT (between buyer and lender) in place.  Then, at a later date, they call the buyer to come back and redo the paperwork (usually at a higher rate, higher down, more BS extras, etc) in order to "get the loan approved."


This should be illegal in every State!!!


The best way to avoid this is to NOT ACCEPT the vehicle if there is NO SIGNED AGREEMENT between you and the LENDER!

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#3 Consumer Comment

I would agree..

AUTHOR: Ronny g - (USA)

POSTED: Thursday, August 05, 2010

That the consumer should have read the "re-worked" contract before signing.

But this does not take any legitimacy away from this complaint. The dealer should have verbally informed the customer of the changes made..especially if  losing any warranty and/or paying an additional amount.

The customer was called back hours after the car was brought home...it should have been a done deal when the car was driven off the lot.

Lots of dealers do this it seems, and its should not be legal...well at the very least not tolerated. I had it happen to me once...and I vowed, if I ever leave a dealership with a car again, and they try to get me back in there to change any of the agreement or terms, the keys are slammed on the desk and the deal is OFF.

That is really the only way to handle these blood suckers. If any "re-working" needs to be done after the vehicle was purchased, then that means something was done wrong to begin with...not your fault...theirs, so let them pay the difference or give a full refund/return of trade in and deal off...plus pay YOU for your time and inconvenience.

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#2 Consumer Comment

Make sure to watch how a woman was scammed when she bought a car by 'Googling' this- CAR SALES: TRICKS OF THE TRADE- CONSUMER ALERT, and you'll see how deception & manipulation take place....

AUTHOR: Karl - (USA)

POSTED: Thursday, August 05, 2010

when buying a car.



*You can also 'Google' this- COUNTRYWIDE WHISTLEBLOWER REPORTS LIAR LOANS, and watch that video and listen to what a former Countrywide Manager said in that interview.



Fact: A 'car' and a 'house' are the two BIGGEST purchases that most Americans make in their lifetime.


WELCOME TO THE U.S. ECONOMY- ONE BIG LIE
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#1 Consumer Comment

Its a "Shame" Alright!

AUTHOR: Jim - (USA)

POSTED: Wednesday, August 04, 2010

You went out and spent, I guess, four to five figures for this car, right?  Here's what you said, and I quote exactly:  "I didn't realize what he had done until I got home and read the paperwork"!  Do you actually think this is the way to do business?  You signed on the so-called "dotted line" but didn't even bother to READ what you were signing BEFORE you signed it?

Should dealerships be honest?  Of course they should!  And consumers should read what they are signing before they obligate themselves!  If you would have done that, then we wouldn't be here right now, would we???

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