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Report: #23999

Complaint Review: Robinsons-May - Redondo Beach California

  • Submitted:
  • Updated:
  • Reported By: torrance ca
  • Robinsons-May 1801 Hawthorne Blvd. Redondo Beach, California U.S.A.

Robinsons-May ripoff false promises Redondo Beach California

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I bought mother a set of circle ware pots and pans for christmas in 1992(may co at this time) when they were delivered there was a shipping advisement that the 8 qt sauce pan was missing and would be shipped later. I gave it little thought and after several months I asked my mother if she received the pan yet and she hadn't.

I wrote several letters to customer service and recieved no replies. I took the shipping advisement back to the store and showed it to the dept manager. (about a year has gone by now) he kept the advisement and said he would straighten it out. Again no reply. I went back to the store and couldn't remember the managers name who took my paperwork and he was no longer with them.

I went to customer service again and asked them if they would simply give me a credit for the 85.00 pan. They said they would contact me. Again no reply. About 2 years have gone by now and I recieved not one single reply. I included a note with every bill I paid on my credit card but to no avail, not one single reply, ever! I paid off my credit card and quit doing business with them. But to this day it angers me! it is just not fair! They owe me 85.00 plus I should have some compensation for the countless trips to the store, phone calls and letters, but I would settle for $85.00 Thanks Steve gardner

Steve
Torrance, California

This report was posted on Ripoff Report on 07/04/2002 08:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/robinsons-may/redondo-beach-california-90278/robinsons-may-ripoff-false-promises-redondo-beach-california-23999. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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