Complaint Review: Rockauto.com - Madison WI
- Rockauto.com 6418 Normandy Lane Suite 100 Madison, WI United States
- Phone: 1-608-661-1376
- Web: rockauto.com
- Category: Automotive
Rockauto.com Be careful buying motor mounts here. I bought one and installed it at a DIY shop near me, which cost me about $250 and the part is such trash that now I have to go to the Chrysler dealer and have another installed. Terrible service. I emailed them and explained the damages and they wrote back, "I dont think you are grasping what we are trying to explain. No one is going to be calling you. We are not making an exception for you" Madison WI
Rockauto.com Be careful buying motor mounts here. I bought one and installed it at a DIY shop near me, which cost me about $250 and the part is such trash that now I have to go to the Chrysler dealer and have another installed. Terrible service. I emailed them and explained the damages and they wrote back, "I dont think you are grasping what we are trying to explain. No one is going to be calling you. We are not making an exception for you" Madison WI
It's possible to get some decent parts b/c I know they sell AC Delco. But beware! This company will NOT help you if something happens like if a part is poor quality.
This report was posted on Ripoff Report on 04/23/2018 02:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rockautocom/madison-wi-53719/rockautocom-be-careful-buying-motor-mounts-here-i-bought-one-and-installed-it-at-a-diy-1439930. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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