Complaint Review: Rocketlawyer.com - Internet
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- Author Not Confirmed
- Rocketlawyer.com Internet USA
- Phone: 8778810947
- Web: rocketlawyer.com
- Category: Internet
Rocketlawyer.com Rocket Lawyer Rocketlawyer.com Rocket Lawyer continually billed me without informing me that they were billing me. Internet
*UPDATE Employee ..inside information: Rocket Lawyer Would Like To Make Things Right
Show customers why they should trust your business over your competitors...
Continually billed my account. Never sent me email invoices stating that they were billing me. Never informed me that my 7 day trial was over and that I was going to be getting continually billed. These people are very misleading and there only defense is all of the "fine print" that nobody reads. I did not agree to NOT be sent an email invoice letting me know I was going to be billed. What a scam... I have no problem paying for a service. I do have a problem being ripped off and mislead.
This report was posted on Ripoff Report on 11/24/2014 08:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rocketlawyercom/internet/rocketlawyercom-rocket-lawyer-rocketlawyercom-rocket-lawyer-continually-billed-me-witho-1191010. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee ..inside information
Rocket Lawyer Would Like To Make Things Right
AUTHOR: Rocket Lawyer - (USA)
SUBMITTED: Thursday, August 10, 2017
Hey there Johnny,
We greatly apologize that you've had this kind of experience with us and we would be more than happy to look into this further and get it resolved for you. If you'd like for us to take a look at this matter, please email us at customeroutreach@rocketlawyer.com with your email address that you had used to sign up with and the full name on the account. We really hope to hear from you.
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