Complaint Review: Roku - Internet Internet
- Roku Internet United States of America
- Phone:
- Web: www.roku.com
- Category: Electronic Manufacturers
Roku Terrible warranty and don't back product , Internet
I purchased a new Roku 2 XS from Best Buy last summer. We use it everyday in our home entertainment center.
This week it developed a problem. It shut off and never turned back on. I did some research and found that there is ONLY a 90 day warranty. This is a terrible warranty. I called their customer service and was told flat out that I am screwed. He mentioned that I could have bought 2 year extended warranty. Why would I spend money on a extended warranty when the product make it past a year?
If Roku says they make a reliable product why not stand behind it with a one year warranty like many other reputable manufacturers?
This is a warning to watch out when buying this product.
This report was posted on Ripoff Report on 03/12/2013 05:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/roku/internet/roku-terrible-warranty-and-dont-back-product-internet-1027784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.