Rosegal Made purchase for 150.00 i returned items to china cost me 50.00 & i got stuck with bill .so i lost 200.00 no clothes & paypal said i didn't have enough evidence i sent it back when i sent copy of receipt of everything. China Nationwide

Dear Carmen ,

We hope this message finds you well. 

Thank you so much for placing an order with Rosegal.
We apologize for any inconvenience and we also feel frustrated about your order, but we hope we can help you the best.

 For the unshipped items ,we have informed paypal to refund you 25.62USD. 

Please note that we do our very best to offer provide accurate measurements in the size chart under product information. We recommend that you use your exact measurements along with our sizing chart to choose the correct size before purchasing.

 For not fit items ,if you have returned them, could you please tell us the returning address and the tracking number of the returning package?

Once we receive the returning package, we will offer the full refund to you immediately.

If any question, please email to support@rosegal.com or submit a ticket here:https://support.rosegal.com/ticket/ticket/index.

We have sent you a ticket about this problme , could you please check and reply us?

Once again , we wish to apologize for any inconvenience and we look forward to hearing from you. 

You are a valued customer, and we are committed to providing you with the best service possible.  

Rosegal Customer Service