rosegal They made it so difficult for me to return something, then charged me almost $20 to do it. rancho cucamonga california

I ordered 6 tops.  When I got them, almost a month later, they were way too small.  I found out they came from China so that's probably why the clothes ran so small. 

I found out what I had to do to submit a return.  First, I had to get a ticket for each item. A ticket is a number.  Then I had to submit the number to them.  I had to get 6 different numbers. 

Then they asked me to wait for the whole order to come it before making the return.  The order came in 3 different shipments.  After I got all 6 items and tickets for each,

I had to obtain a return merchandise number.  They sent me a return shipping label.  I had to pay for a 2-day priority mail label.  I had a total of 32 emails going back and forth before I got my refund.

  I have saved all of the emails.  I also ordered 2 of the same carpet runners and they came in 2 differtent shades.  I didn't even bother trying to return them