Roto Rooter Don't use them!!! Lakewood

I called Roto Rooter because we had a back up in our line. First, they sent out some girl from their company to push a meter around on our floor and tell us that we had moisture under the floor. Not only did the back up not go over the lip of our shower, that bathroom floor was brand new. She told us to call our insurance company to make a claim. we had her leave the house quickly becuase we knew she was full of you know what. Then the guy came out and the guy made very little effort to fix our problem.

He said he could not get past a certain point with the blade he was using which was about an inch wide. He said our pipe was likely collapsing. So, out of our concern, he called one of his co workers so we could have the line scoped. This guy also made very little effort to fix the problem. Said he couldnt get past the roots and that our line was likely collapsed becuase he was pulling out some mud. He told me that to fix the problem was $7,059.00 to replace that one section of the pipe.

Should we get that fixed and it continues into the street, that is another $12,000.00. We decided to get a second opinion. Our realtor gave us the name of a small company. They came out and got through the roots in 10 minutes with a 2" blade. Our pipe was in no way collapsed and there was no mud. This company was very nice and honest. Never use Roto- Rooter. They will tell you everything under the sun to get more money.