Complaint Review: Rush Fitness Complex - Alcoa Tennessee
- Rush Fitness Complex Alcoa, Tennessee United States of America
- Phone:
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- Category: Weightloss Programs
Rush Fitness Complex Signed contract & rep changed it when it was already signed Alcoa, Tennessee
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I went in on Sept. 30 2010 to sign up again for this gym because I was paying 53.00 on a month to month contract. I got a good deal of 24.00 a month...well I was happy about that. My boyfriend and I workout together a lot and requested information about the Elite program where you can bring 2 friends with you. I was told by two different member service reps that it was a month to month billing and it would not be a problem to cancel anytime.
So I signed up with Rhonda and she told me she would get everything together after I already signed she did not give my copy of the contract after we got done working out. Well...I trusted her because when I did sign it...it did not sure any dates...of service. Just showed I upgraded to elite. Well thinking she was an honest person...I did not look at the contract when she handed it back to me...BIG MISTAKE. I find out by another rep that I was stuck under the elite until my original contract was up. All I want to do is drop the extra service charge for the elite of 19.00, but I am 80% sure I will not get anywhere with the manager tomorrow at the Aloca Branch.
He will just say...that I signed it...but what she did was take the contract and entered in dates after I signed it. She said she needed to put my first months and last months payment in the computer. Meaning to sign up for this service I had to pay last months & 1st months. Why...I don't know...but I should have used my brain more. Well my boyfriend was there as well and heard everything I asked and her answers. I am very disappointed because I did not use the service enough because my boyfriend lives 4 hours away...I just got it so we would not have any more problems when we wanted to work out together. Do not join this gym...find somewhere else. I already filed a complaint with the BBB.
This report was posted on Ripoff Report on 02/06/2011 09:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rush-fitness-complex/alcoa-tennessee-/rush-fitness-complex-signed-contract-rep-changed-it-when-it-was-already-signed-alcoa-t-691741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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