Complaint Review: SA Fishing - Boca Raton Florida
- SA Fishing 1140 Holland Drive, Suite #6 Boca Raton, Florida United States
- Phone: 561.948.6557
- Web: www.safishing.com
- Category: Clothing
SA Fishing AVOID THIS COMPANY Boca Raton Florida
*Author of original report: 3 months later
*UPDATE Employee ..inside information: Standard Shipping
*Author of original report: Also known as SACO INC
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Liated on their website:
HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
Economy
Economy shipping takes between 1-4 business days for your order to arrive once it has been shipped. Shipping can take up to 2 business days, 99% of the time we ship within 12 hours. We ship from our fulfillment facility in Boca Raton FL, so orders shipping to the west coast will be closer to 4 business days. Note: Business days are Monday-Friday.
Expedited Shipping
Expedited orders will ship out same day if placed by 9am Est.
Expedited options are shipped Monday-Saturday, and does not include Sundays. (Ex: A 1-3 Day Priority order that ships on Friday will arrive the following Monday or Tuesday depending on the carrier volume, Ex: Holidays )
Ther are lots of reviews and almost all positive ones are 5star and I think they are planted.
I ordered the product on Jan 2, 2018, nothing shipped untill the 5th of January, 2018. On my bill of sale it states 1-4 days air shipipng and as of jan 16 I still have no package. Once it crossed the border into Canada on the 8th of January, USPS has no information on the package except that they are expecting it. I contacted SA FISHING (Spoke to Colton online), they told me to give it a few more days as it arrived in Canada in the middle of the week it may take a few more days to get here. I questioned the lack of info USPS has for the package and he said there could be a delay on the back end as it was ordered on the 2nd right after hollidays. I also asked about the 1-4 day air shipping that I paid $19.00 for and why it was shipped by truck, he gave me a completely different timeline for shipping but refused to comment/danced around the $19 I paid for shipping.
Now to contact my credit card company to see if they can help me get a refund!
This report was posted on Ripoff Report on 01/16/2018 07:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sa-fishing/boca-raton-florida-33487/sa-fishing-avoid-this-company-boca-raton-florida-1423307. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
3 months later
AUTHOR: Anthony - (Canada)
SUBMITTED: Saturday, March 03, 2018
It's now been 3 months and now you want to correct it?! I tried 3 times to correct this when i first had the issue. Your company (Colton) would not work with me to find a resolution. I had to file a complaint with the BBB in order to refund my money! I would not recommend your product or company to anyone, whats listed on your website is completely different than whats on my reciept/bill of lading from when i tried to purchase the items. Get ur shipping straight and stop false advertising air shipping with tracking as you clearly don't offer 1-4 at air shipping to Canada as advertised, then blame it on Canada post for losing the package when they never recieved it!
#2 UPDATE Employee ..inside information
Standard Shipping
AUTHOR: Veronica - (United States)
SUBMITTED: Wednesday, February 28, 2018
I do apologize on the delay with your package. We have been experiencing a delay with the Canada Post. If you can send me your order number I would love to have your order reshipped for you. You can contact me by phone at (561)948-6557 or by e-mail at veronica@sateam.company.
Best Regards,
Veronica
SA Company
1140 Holland Dr #6
Boca Raton, FL 33487
#1 Author of original report
Also known as SACO INC
AUTHOR: Anthony - (Canada)
SUBMITTED: Tuesday, January 16, 2018
This is whats listed on my credit card: SACO INC 5619486557 FL 33487 USA
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