Sammydress Frances...RoseWholesale.com Rosegal Rosewholesale, Sammydress, Rosegal, Dresslily, Rosewe, Choies, a happy deal, Globalegrow, Everbuying,fashiondresswholesale, Mart of China, Yeegow, on Ebay they are Global_egrow, All part of a company called Yigou Inter Disgusting ripoff company!!! Pathetic!!!...pathetic, pathetic, pathetic!!!!! Singapore or Hongkong Internet

Dear  Rebecca,

We have reached out to this customer to personally apologize for what happened. From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently. For this customer we were neither quick nor efficient and for that reason, we are retracing what exactly went so wrong so we can avoid such inefficiencies in the future. 

As for the issue you mentioned.

Please kindly contact us by browsing http://www.rosewholesale.com/m-article-id-12.html.

Would you minding sending us your order number and detailed information so that we can resolve the issue ASAP?

We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.

Thank you again for bringing these matters to our attention.

Rosewholesale Customer Service
http://www.Rosewholesale.com