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Ripoff Report | Sammydress Review - Internet - Sammydress did not ship
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Report: #1249747

Complaint Review: Sammydress - Internet

  • Submitted:
  • Updated:
  • Reported By: katherine Smith — Rochester Minnesota USA
  • Author Confirmed What's this?
  • Why?
  • Sammydress Internet USA

Sammydress sammydress did not ship my order and they gave me the wrong trackinfg number. Internet

*UPDATE Employee: Urgent solution for the shipping issue

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I ordered 3 items from sammydress i paid with my credit card, I got an E-mail on August 9 2015 saying that my order had shipped and it would be here in 10-25 days. My items have not got here yet. I tried the tracking number they gave me but they said it was incorrect so I have no way to track my package, Icall the phone number that I found at the bottom of the page 1-909-581-9508 but all I get is a busy signal everytime.

This report was posted on Ripoff Report on 08/20/2015 08:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sammydress/internet/sammydress-sammydress-did-not-ship-my-order-and-they-gave-me-the-wrong-trackinfg-number-1249747. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Urgent solution for the shipping issue

AUTHOR: nancy - (USA)

POSTED: Wednesday, January 20, 2016

Dear katherine.

I want to start by thanking you for notifying us about the issue. We regret any inconvenience or frustration 

that your experience has caused you.

Would you mind sending us your Valid Order Number or Ticket Number? Please understand that we are 

more than willing to assist any customer.  That is why we are here to help.

We kindly suggest every customer choose the most suitable shipping method if you want your order to be delivered in the decent time, for more information about shipping and handling, 

please kindly check http://www.sammydress.com/m-article-id-39.htm

We will learn from this and strive even harder to improve the shopping experience for all of our shoppers.  

We want to make Sammydress a great place that provides the best possible experience for every one of 

our customers.

Kind regards
Sammydress Customer Service
http://www.sammydress.com/

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