Satin Youth Will not return my money Utah Utah

I purchased a trial of their product for 4.95, The product was shipped. I then noticed my account was charged 99.95 and again for 89.95. I called to cancel immediately and told them not to ship the product I wasn't interested. They cancelled my order and said I would get a full refund. That was four weeks ago and nothing has happened. I have called in every week and have been given the same run around. When I ask for a supervisor no one is put on. They say the refund department is in charge, when I am asked to speak to a the refund department there is no number for them. I am beyond frustrated. They owe my $189.90. Now they say it will be returned Monday. We will see. My advise is never order any trials online as there is tiny print saying you are subscribing number one and when you do cancel you won't get your money back. Do your research as this company seems to go by many names luminare for one. I will let you know if my money comes through