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Ripoff Report | Satin Youth Review - Internet - Satin youthnouvaliftbeauty
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Report: #1359720

Complaint Review: Satin Youth - Internet

  • Submitted:
  • Updated:
  • Reported By: Jane — New Mexico USA
  • Author Not Confirmed What's this?
  • Why?
  • Satin Youth Internet USA

Satin Youth/Nouvalift/Beauty Wrinkle Reducer An Expensive Consumer Trap - Negative Option Clause Internet

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When I signed up for a free sample, I did so on a lark.  While I cannot say that the terms and conditions were not available on the website at the time, I can definitely say that the process of signing up for the "trial" program was egregiously misleading. 

When I look on their website today and choose the tiny "Terms and Conditions" option at the bottom of the home page, I see what a consumer trap this is.  The company uses the following Negative Option Clause:

THIS CONSUMER TRANSACTION INVOLVES A NEGATIVE OPTION, AND THAT YOU MAY BE LIABLE FOR PAYMENT OF FUTURE GOODS AND SERVICES UNDER THE TERMS OF THIS AGREEMENT FOR $99.95 PER MONTH IF YOU FAIL TO NOTIFY THE SUPPLIER NOT TO SUPPLY THE GOODS OR SERVICES DESCRIBED.

I just called them to cancel.  I had to be extremely assertive in stopping the flow of this (no better than typical face cream) product.  They first offered me 25% off the current price, then 50% off.  Clearly, their call center is prepared for this type of call.  I was finally informed that I would be receiving no more shipments.  If this turns out not to be the case I will update this report.

I would also like to add that the products I received had different labels including:  Satin Youth, Nouvalift and Beauty Wrinkle Reducer.  That in itself should be a warning to consumers.

This report was posted on Ripoff Report on 03/04/2017 09:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/satin-youth/internet/satin-youthnouvaliftbeauty-wrinkle-reducer-an-expensive-consumer-trap-negative-option-1359720. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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