Seacret Overcharged, used aggressive sales tactics, and has rude owner! Redondo Beach, California

I called the weights and measures department to file a complaint, then called the mall management to complain.  I was forwarded to the owner of the kiosk.  He was very rude!  I explained to him how he over charged my family member, and his response was it's because he has workers and rent to pay and since he's only selling the product and doesn't work for Seacret, it's okay for him to charge whatever he wanted to compensate for his costs as a distributor.  I told him he owed me money because he overcharged and it's illegal.  He said he I can say whatever I want but he doesn't owe me a thing.  But he did agree to a 10.00 refund, after some 10 mins of arguing.  

He claimed his company was called "La Pacifica".  There was no such company when I searched the Better Business Bureau and google showed a company in LA with that name, but when I called, some ghetto sounding woman answered the phone "hello" with noise in the background.  How many businesses do you know of that says "hello" when you call them?!  

Anyhow, I hope I get my refund.  If not, I hope the Weights and Measures inspector can fine them or otherwise get them into trouble.  I'm pissed off they took advantage of my family member.