Report: #1406363

Complaint Review: Sears Auto Center - Boca Rtaon Florida

  • Submitted:
  • Updated:
  • Reported By: Lash — Deerfield Beach Florida USA
  • Sears Auto Center 5900 Glades Rd. Boca Rtaon, Florida USA

Sears Auto Center Sears Holding, Sears and Roebuck Ruined my car and stole my tools Boca Rtaon Florida

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I brought my cadillac seville to them for air-conditioning. I finally got it way after they were tecnically closed . I paid $1,080 and got in my car and drove home. The AC worked but I noticed the trunk wasn't closed tight and I just had that fixed at the dealership. I opened it to see if I could shut it better and it had been tampered with as if the parts fell apart and someone tried to reassemble them without success. I looked behind the wheel to see if anything else was wrong. The signal arm was stuck so now I wasn't able to signal.

I went back to the trunk which I left open and noticed my tool kit was missing. I live in a security community so I know I didn't have any break-ins. The next day I called them and they denied everything so I asked to speak to manager. He said they wouldn't fix it and that it was an insurance issue and that I'd get a call.

I got a call in about three days and some fast talking wise guy started making threats and issuing ultimatums and when i asked his name and company he wouldn't tell me. I later found out it was Segwick of Chicago. We had words and I finally raised my voice and asked again and he hung up.

I probably am going to have to buy a new car now and surely won't ever do business with Sears in any shape or form. They are on the verge of bankruptsy anyway. Gee, I can't imagine why.

This report was posted on Ripoff Report on 10/15/2017 03:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sears-auto-center/boca-rtaon-florida-33431/sears-auto-center-sears-holding-sears-and-roebuck-ruined-my-car-and-stole-my-tools-boca-1406363. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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