Sears Sears ruined Christmas

I ordered a $1700 Samsung range from Sears online Nov 17th paid for in full was told it would be delived by Dec 4th. I called delivery and was told it was not released. I have called customer service and was on hold for 72 mins was not given an answer. It took me days and hours on the phone to get someone who spoke english and was in the US she claimed it was fixed and gave me a delivery date. stayed home all day no Sears. I have called over 35 people at sears and still have no idea if I will ever see the stove. Sears is the worst company and I hope everyone who reads this will never shop at Sears again