SENSATE TECHNOLOGY, GEORGE BERREMAN Made a fraudulent credit card charge, no product identified or delivered, unauthorized use of credit card. They sent me an email saying they had charged my credit card for an undisclosed product. They have not identified the product and will not reverse the charges. I was forced to cancel my credit card and now have this disputed charge on my account. Internet Internet

Sensate Technology sent me an email saying they had charged my credit card. I had never heard of them, and I emailed them back saying the charge was an error and asking them to remove it from my card. They emailed back saying they could not do that.

I emailed them asking what product I was supposed to have purchased. They did not say, but asked "who could have access to my credit card?"

I called my credit card and cancelled the card and filled out a form to list the charge as being under dispute. I emailed Sensate Technology again asking them to remove the charge from my credit card. They said they couldn't do that "because the credit card was no longer active." I answered them that the account balance was stilll there, and they could remove it. They did not answer.

I called the phone number given on their web site and asked them to reverse the credit card charge, and asking them to identify where they got my credit card information. They have not answered by email or phone.

Alison
Boston, Massachusetts
U.S.A.