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Report: #893119

Complaint Review: ServerPronto - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: ServerProntoStoleMyMoney — Frisco Texas United States of America
  • Author Not Confirmed What's this?
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  • ServerPronto 3109 Grand Ave, #455, Internet United States of America

ServerPronto infolink Server Pronto Over Billed me $600 - won't refund the money Internet, Internet

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If you want a very poor server and a company with no business ethics than I recommend Server Pronto for your dedicated server, if you don't want to get ripped off, go elsewhere.

After ordering two dedicated servers from this Server Pront we found that the servers were very poor. My technician said that it appeared they stuck cpus in systems that could not hadle them.

We had two servers from Server Pronto and our website was perfoming so much slower than the host we had moved from - we spent 30 man hours with a consultant trying to fix the issues- but the consultatn said it was not our code or the DataBase it was the very weak servers at ServerPronto that were the issue.

WE quickly moved back to our old host and performance jumped back to normal.

We canceled our service with Server Pronto - that was 32 days ago. They acknowledged our termination via email and tried to convince us to stay and that they would work on servers to make them faster.  We declined.

Today they billed my card again - they told me that we did not do the proper paperwork (which they never request in our termination ticket.)

Today they stole $600 from my small business.

If you want a very poor server and a company with no business ethics than I recommend Server Pronto - otherwise go elsewhere -

This report was posted on Ripoff Report on 06/05/2012 07:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/serverpronto/internet/serverpronto-infolink-server-pronto-over-billed-me-600-wont-refund-the-money-internet-893119. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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