Complaint Review: ship your car now
ship your car now broker stated they would be picking my car up for transportation on the 27 of july 2016 but did not keep his promise and did not inform me the dates were changed.. Boca florida Nationwide
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when I called asking for a update I was talked to rudely by Joseph the broker out of Florida. he proceeded to talk down to me ..his statement was it's not like ordering a pizza .. my response to that statement was I may be a woman but I'm not dumb and didn't appreciate his statement or tone in his voice his response was that he didn't have time to and the proceeded to hang up the phone in my face. I tried calling him back but he would not answer the phone .. then I call the company to report him and to cancel there services and was told there wasn't a manager on duty and that basically I couldn't cancel .. and she did nothing but basically defend Joseph by telling me that maybe he's was having a bad day.... I stated bad day or not you do not treat your customers that rudly.... all the other bad reviews on this site is correct in there complaints they do not inform you they are a broker they portray it's there company moving your car... Joseph was really nice when signing me up said I could call his number anytime day or night and he would help Well I guess that was a fat lie because As soon as I questioned his timline.. he treated in such a rude and unprofessional manner I have ever seen in my 40 years of doing business with any company
This report was posted on Ripoff Report on 07/28/2016 02:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ship-your-car-now/nationwide/ship-your-car-now-broker-stated-they-would-be-picking-my-car-up-for-transportation-on-the-1319337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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