ship your car now HORRIBLE EXPERIENCE BOCA RATON Florida

Ship Your Car Now was hired by my car dealer to transport my Brand New Car I purchased from Largo, FL to Miami Beach, FL.

My vehicle's original location was located in Alaska, where my dealer utilized this same company and they messed up on the delivery to them also which took an abnormal amount of time while the car was being stored in Washington State.

After finally getting my car from Washington State to my dealer in Largo, FL after approx 1 month.

It then took Ship Your Car Now almost 3 1/2 days to drive it from Largo, FL. to Miami Beach, FL. ( I was promised delievery Saturday, August 3rd, 2013.)

The driver Called me on Friday, August 2nd, 2013 and stated he was in Orlando, FL., Driver went on to tell me he would be at my home in Miami Beach, FL first thing Monday morning on August 5th, 2013. I asked him why he was in Orlando FL., since Orlando is out of the way between Largo, FL and Miami, FL? Driver stated he had a tire problem?? (Note: Driver barely spoke any English). 

Monday, August 5th, 2013 at 12:30pm, I get a call from the driver stating he is approaching West Palm Beach, FL (WPB is at best 2 hours away from my location in Miami Beach). It is now 2:30pm and no driver with my car.. I wait an hour until 3:30pm and call the person I was dealing with by the name of Isaac David. He said he would find out what is going on. The driver then texts my cell phone to say he is 40 minutes away on I-95 South.

The driver finally gets to my location at 4:15pm. If you saw the trailer my car was transported on you would be in shock. This trailer is a broken down rust bucket (I wouldnt transport anything on this trailer let alone brand new cars!!) and this trailer broke down on the driver numerous times while in route from Largo to Orlando to Miami Beach, FL. The driver said he had to go to a Home Depot on the drive to get bolts and harware to rig the trailer and replace bolts that snapped off the leaf springs of the trailer and made the trailer dig into the trailer's tire causing flat tires.

The driver takes my vehicle off the trailer and backs it into my driveway. During this time I am on the sidewalk and only see the passenger side of my BRAND NEW CAR. I walk over to the driver side after he has the car in my driveway and see that the front driver side tire is flat. I asked the driver why is my tire flat? He replies "It just needs air". I say to him "Why would a Brand New Tire that just left the dealer need air?". He shrugs his shoulder like he didnt know what I was talking about. 

After inspecting the tire I notice what caused the flat tire. The driver of the broken busted trailer had the tie straps tied through the wheel of the tire bending the Air / Valve Stem with the strap the entire ride to my house causing the valve stem to get cut by the rim. 

I inform the driver of this damage and also called Isaac David immeadiatly to inform him as well. The driver then gets in hs truck with what appeared to a young boy he was driving with (maybe his son?) of approx 10 to 12 years old and drives away. Isaac asked me if I signed any paperwork and I told him no I didnt. He then sent the driver back to my location for me to sign. The driver handed me a pen to sign this white paper folded and said sign here. "This paper is to show you got the car." AT NO TIME DID THE DRIVER SAY THIS WAS AN INSPECTION SHEET to note any defects that may have been caused during transport.

I come to find out that the Valve Stem has a Sensor on the wheel which costs $88.05 at the Ford Dealer. The labor to replace it is $120.00 and I dont know if this even includes balancing the tire again. So basically over $200 I am going to be out of pocket to fix a brand new car. 

I contact Isaac David and he says "Since you signed the paperwork there is nothing I can do."