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Report: #114246

Complaint Review: Silkies Pantyhose - Philadelphia Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: 55362 Minnesota
  • Author Not Confirmed What's this?
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  • Silkies Pantyhose P.O. Box 7857 Philadelphia, Pennsylvania U.S.A.

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Hello-
I have just received a letter from the Silkies Pantyhose companies collection agency indicating I owe them money for pantyhose I did not order. I did not order this merchandise. I have researched the integrity of this organization online only to find that they are extremely unethical and abuse the consumer with their bogus billing and credit agency reporting. There are numerous web sites indicating their scams all over the United States. I do not owe them any money, and they are threatening to report me to the credit bureau for lack of payment.

I received one order and went ahead and paid for it even though I had not ordered it. I will never do that again. In the future, I will return the pantyhose they send me by simply refusing delivery of their merchandise. I will also be reporting them to the Minnesota Better Business Bureau as their practices are illegal and they know it! They make money on taking advantage of people that are easily intimidated. I am not one of those consumers. I have urged them to permantely remove my name from their database. I refuse to pay for something I don't want or need. I sent Silkies and e-mail from their web site indicating my intentions on dealing with them, and I will be sending a letter to their organization reiterating the content of that e-mail. I also found it infuriating that there is not one area on their web site to cancel your membership. A membership that I never signed up to be a part of. It's rediculous! I will also send a copy of my letter and their bogus collections letter to the Minnesota Better Business Bureau. At this point I am not sure of the best approach to dealing with this kind of a scam, but I fully intend to educate myself. It's organizations like this that give the mail order businesses a bad name!!!

Kaley
Monticello, Minnesota
U.S.A.

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This report was posted on Ripoff Report on 10/23/2004 09:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/silkies-pantyhose/philadelphia-pennsylvania-19188-0001/silkies-pantyhose-ripoff-philadelphia-pennsylvania-114246. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
5Consumer
0Employee/Owner

#5 UPDATE Employee

Made-To-Order hosiery service

AUTHOR: Dean - (U.S.A.)

POSTED: Friday, October 29, 2004

Please accept my apologies for any misunderstanding. The offer that you originally responded to was to introduce you to our Made-To-Order hosiery service. Each time you pay an invoice, additional shipments are sent on approval, and can be returned with no further obligation.

Silkies has been providing millions of satisfied customers quality hosiery products for over 25 years with our Made-To-Order hose service. At Silkies our products are fully guaranteed and you always have the option of returning any products that don't meet your needs.

Please visit our web site, www.silkies.com, or call 1-800-969-3695 and we will be happy to address your address your complaint.

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#4 Consumer Suggestion

Finally Resolved

AUTHOR: Brandy - (U.S.A.)

POSTED: Tuesday, October 26, 2004

I too received the panty hose. I sent a request 3 months ago for a pre-paid postage label. No one replied. I wrote a rip off report and an employee rebuttal. (See 9/1/04) So I wrote another letter asking for a label. ( I was afraid to just pay the postage, thinking they may not receive them, like they never got my first letter) One month later, I finally received a letter stating they would not send me any future mailings, but still no pre-paid postage label. ???? In this letter, I was surprised to have a contact number. I called it and I very nice lady (thanks Pat) told me because I had such a hard time to not worry about sending back the panty hose, to enjoy them, and that I no longer have an outstanding account with them. Thank you very much, I hope this helps anyone out there. The contact number was 1-800-969-3695.... although, I will have to call back in a few days to make sure the account is closed and I still don't owe. :o)

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#3 Consumer Suggestion

Finally Resolved

AUTHOR: Brandy - (U.S.A.)

POSTED: Tuesday, October 26, 2004

I too received the panty hose. I sent a request 3 months ago for a pre-paid postage label. No one replied. I wrote a rip off report and an employee rebuttal. (See 9/1/04) So I wrote another letter asking for a label. ( I was afraid to just pay the postage, thinking they may not receive them, like they never got my first letter) One month later, I finally received a letter stating they would not send me any future mailings, but still no pre-paid postage label. ???? In this letter, I was surprised to have a contact number. I called it and I very nice lady (thanks Pat) told me because I had such a hard time to not worry about sending back the panty hose, to enjoy them, and that I no longer have an outstanding account with them. Thank you very much, I hope this helps anyone out there. The contact number was 1-800-969-3695.... although, I will have to call back in a few days to make sure the account is closed and I still don't owe. :o)

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#2 Consumer Suggestion

Finally Resolved

AUTHOR: Brandy - (U.S.A.)

POSTED: Tuesday, October 26, 2004

I too received the panty hose. I sent a request 3 months ago for a pre-paid postage label. No one replied. I wrote a rip off report and an employee rebuttal. (See 9/1/04) So I wrote another letter asking for a label. ( I was afraid to just pay the postage, thinking they may not receive them, like they never got my first letter) One month later, I finally received a letter stating they would not send me any future mailings, but still no pre-paid postage label. ???? In this letter, I was surprised to have a contact number. I called it and I very nice lady (thanks Pat) told me because I had such a hard time to not worry about sending back the panty hose, to enjoy them, and that I no longer have an outstanding account with them. Thank you very much, I hope this helps anyone out there. The contact number was 1-800-969-3695.... although, I will have to call back in a few days to make sure the account is closed and I still don't owe. :o)

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#1 Consumer Suggestion

Finally Resolved

AUTHOR: Brandy - (U.S.A.)

POSTED: Tuesday, October 26, 2004

I too received the panty hose. I sent a request 3 months ago for a pre-paid postage label. No one replied. I wrote a rip off report and an employee rebuttal. (See 9/1/04) So I wrote another letter asking for a label. ( I was afraid to just pay the postage, thinking they may not receive them, like they never got my first letter) One month later, I finally received a letter stating they would not send me any future mailings, but still no pre-paid postage label. ???? In this letter, I was surprised to have a contact number. I called it and I very nice lady (thanks Pat) told me because I had such a hard time to not worry about sending back the panty hose, to enjoy them, and that I no longer have an outstanding account with them. Thank you very much, I hope this helps anyone out there. The contact number was 1-800-969-3695.... although, I will have to call back in a few days to make sure the account is closed and I still don't owe. :o)

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