Simple Health I cancelled my policy application on November 23rd and was told on two different occassions that it was cancelled. November 31st my credit card was billed. Nationwide

I called and was told that my policy is active and that they are sorry that I was billed. Then they started a recording of what my active policy covers. I asked the representative what she was doing since she understood that I had cancelled the policy before it started. She reminded me again that she had offered her apology for the "inconvenience". 

An agent for Simple Health Insurance called me about getting health insurance. A short time after signing up, I called and cancelled my application for a policy. I never recieved an email confirmation as promised. I called again for an email confirmation and was promised one. I never received the email that I was promised again. My credit card was billed. I called -1-954-606-9070 and asked to speak to my case manager. A different case manager finally picked up and told me she was sorry that I had been billed and although I had cancelled my policy it was now active. I am stuck with a bill each month and insurance that I do not want. This should be reported on national news because it is open enrollment for health insurance and I see that someone else has been mistreated in the same time period as me.