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Report: #210268

Complaint Review: Simply Wireless - Fairfax Virginia

  • Submitted:
  • Updated:
  • Reported By: Tacoma Washington
  • Author Confirmed What's this?
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  • Simply Wireless 2730 Prosperity Ave. Suite 150 Fairfax, Virginia U.S.A.

Simply Wireless ripoff- I did not get the rebates the company promised Fairfax Virginia

*UPDATE EX-employee responds: Rebates come from Carrier!

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I bought two razor cell phones from simply wireless and was told after the rebates, $50 @ three months $75 @ six months and $75 at nine months that the phones would cost me one cent apiece.

I had them set up two accounts, one for each phone.
After three months I got two checks for $50 each.
After six months I got a letter saying my phone accounts didn't exist so my rebates were denied.

I sent in my most recent phone bills but that was not enough. I spent five months writing e-mails and calling them on the phone before they sent me two checks for $75. I also had the BBB contact them.

While fighting with them for the second set of rebates it was time to apply for the third and final set of rebates. I sent them the forms two weeks before the cut off date and they wrote back saying my rebate was denied because it was one day late.

Now I don't get anywhere with them, I have written to every member of their board (Pres.,Vice Pres. "ect")all 15 members and not one has responded.

This is a very dishonest company and nobody should do buisness with them.

David
Tacoma, Washington
U.S.A.

This report was posted on Ripoff Report on 09/10/2006 02:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/simply-wireless/fairfax-virginia-22031-4307/simply-wireless-ripoff-i-did-not-get-the-rebates-the-company-promised-fairfax-virginia-210268. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE EX-employee responds

Rebates come from Carrier!

AUTHOR: U_r_a_tard - (U.S.A.)

POSTED: Friday, May 29, 2009

Simply Wireless has zero to do with rebates. The rebates come from the cell phone carrier ie. T-Mobile, Verizon, Alltel, etc... They are sticklers though so if you mis spell something, include more than one rebate in an an envelope it is automatically void.

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