Sitel attempt to collect a debt paid off 6 years ago, False Name given as company rep, was Indian or Pakistani ripoff Omaha Nebraska

I worked for a company for two years that transports used vehicles to auction for several clients. Sitel does have a call center somewhere in India that is handling repossession and post-repo transport of a lot of GMAC's vehicles. I had to talk to "Karen Brown" or "Robert Cobain" or "Susan" on a daily basis to give them updates on vehicles we were transporting. You can tell when you are talking to them that they are working from a script, and cannot engage in a complicated conversation regarding a specific vehicle, i.e. I am waiting on a tow truck quote and can't tell them the exact date vehicle will be moved.

I wish you best of luck in dealing with GMAC and Sitel on this issue, and I hope you have accurate payment records and/or the clear title to prove no monies are due on the vehicle.

They are now calling every day in the morning. They spoke with me today trying to get information on my daughter.

The man said his name was George Edwards(right!!) but could barely speak understandable English, he was probably Indian or Pakistani(I have nothing against either). He told me he was an employee of GMAC when I asked him directly but also was stunned when I asked if he was from Sitel(we have caller ID).

I am composing the letter for her today requesting an itemized accounting, no more phone conversations and all.

They are now calling every day in the morning. They spoke with me today trying to get information on my daughter.

The man said his name was George Edwards(right!!) but could barely speak understandable English, he was probably Indian or Pakistani(I have nothing against either). He told me he was an employee of GMAC when I asked him directly but also was stunned when I asked if he was from Sitel(we have caller ID).

I am composing the letter for her today requesting an itemized accounting, no more phone conversations and all.