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Report: #409676

Complaint Review: Smooth Away - Pacoima California

  • Submitted:
  • Updated:
  • Reported By: Sheridan Wyoming
  • Author Confirmed What's this?
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  • Smooth Away 12154 Montague Ave. Pacoima, California U.S.A.

Smooth Away - IdeaVillage Buyer beware - Consumer scam, buy specials but pay individual shipping! Pacoima California

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Offer includes free set as advertised, but they charge separate S&H fee as if its 2 separate orders. If you include replacements they offer as a special, its another S&H fee as explained by Brian at IdeaVillage.com who responded to my request for reimbursement! Order takes 30 days and comes in one 8"x6"x4" box that barely weighs anything! The products cost $34.97 and S&H was $25.96! They backed up charge by saying the advertisement has S&H charges for each set of products you get (even tho the special says you get one set free included) so don't assume because it all comes in one box there is one shipping fee. Although the product is good, it seems like a consumer scam to me and you won't get any money back for the outrageous shipping fee!

Dawn
Sheridan, Wyoming
U.S.A.

This report was posted on Ripoff Report on 01/08/2009 01:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/smooth-away/pacoima-california-91331/smooth-away-ideavillage-buyer-beware-consumer-scam-buy-specials-but-pay-individual-sh-409676. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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