Southwest Dental Southwest Dental Scam Surprise, Arizona

Dealing with these people was worse than dealing with any used car dealer or professional con man. 

 Needing a dentist I made the mistake of joining their dental plan before I had any work done.  They showed good savings in their brochure but failed to mention that all their prices are inflated compared to other dentists in the area.

Next comes the "sales co-ordinator " who you see after your initial visit.  I was told I needed $900 + of perio work which was supposed to be discounted from their "regular" price because I had their insurance.  I felt pressured and decided to get a second opinion.   I went to another dentist and was told that the treatment prescribed was excessive but did need some perio work which I had done which was a lot less expensive even though I did not have insurance with second dentist.  Now I had to make a decision of whether or not to go back to Southwest Dental for my quarterly perio treatment.  Since I had no problem with the hygenist and had already paid for the insurance, I decided to make an appointment for perio cleaning. 

 At this point my "sales cordinator" told me I had to have the $900 plus treatment before I could get the appointment.  When I demanded my money back for the insurance I was told I would have to pay thier "regular" price for the work I had already done  which, based on their inflated prices, would have exceeded the cost of the insurance.   Upon asking to speak to the owner of the practice I was referred to the manager of the Surprise office who not only would not allow me the appointment but refused to give me any information on the Southwest Dental parent company.  Another successful "gotcha" by this sleasy dental operation.