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Report: #157285

Complaint Review: Spring Air - City Of Industry California

  • Submitted:
  • Updated:
  • Reported By: Oakland California
  • Author Confirmed What's this?
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  • Spring Air 111 North Baldwin Park Blvd City Of Industry, California U.S.A.

Spring Air ripoff, deceptive practices, bogus warranty City Of Industry California

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Purchased plush top "back supporter" mattress set. Was not informed about 1 1/2" guideline for depression qualification in the warranty. Was not informed that there were ever any issues in this regard. As the foam layer depressed it caused and continues to cause me to wake up every morning with lower back pain.

After 3 measurements, over a period of about 10 months, from an alleged independent company, all I ever recieved was a FORM letter telling me that I did not have a problem because the depression in my mattress was not greater than the 1 1/2". Ergo, not their problem. $1,100.00 down the drain. They could care less that their product should never be called a "back supporter" mattress or that it is the sole problem for my morning back pain.

J
Oakland, California
U.S.A.

This report was posted on Ripoff Report on 09/16/2005 08:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/spring-air/city-of-industry-california/spring-air-ripoff-deceptive-practices-bogus-warranty-city-of-industry-california-157285. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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