Report: #343531

Complaint Review: SRC, An Aetna Company - Columbia South Carolina

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Ripoff Report is Xcentric Ventures

Submitted: Tue, June 24, 2008
Updated: Tue, June 24, 2008
Reported By: — Columbia South Carolina

Author Confirmed

Why?

SRC, An Aetna Company PO Box 23759 Columbia, South Carolina U.S.A.

Phone: 888-772-9682
Web:
Category: Health Insurance

SRC, An Aetna Company Totally unpredicatable and equally unable to help clients Columbia South Carolina

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Sometimes prescriptions are covered and sometimes not. The same prescription one month will be covered and then the next month rejected. When I call SRC they claim that the pharmacy is not using the APM Database correctly and assure me I am covered. Upon returning to the pharmacy the APM Database still rejects me. I ask the SRC representative "So I am just SOL?" She tells me to try another pharmacy. They do not have any program to file claims for prescriptions after they are filled.

Also, I have to send the same bill 2 or 3 times to the claims department (even though my Doctor has already done this and if they pay anything, it takes up to one year for payment to be made.

Markie
Columbia, South Carolina
U.S.A.

This report was posted on Ripoff Report on 06/24/2008 08:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/src-an-aetna-company/columbia-south-carolina-29212/src-an-aetna-company-totally-unpredicatable-and-equally-unable-to-help-clients-columbia-s-343531. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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