Complaint Review: STAMPS.COM - Internet Internet
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- Author Confirmed
- STAMPS.COM Internet United States of America
- Phone:
- Web: stamps.com
- Category: Advertising / Deceptive
STAMPS.COM BEWARE OF THE INTRODUCTORY RIPOFF...,or offer as they call it, Internet
*Consumer Comment: Did you notice the asterick?
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I received a wonderful offer from Stamps.com in the mail today. A Free account, 4 weeks of free service, free $5 in postage, a free scale and a $25.00 Amazon Gift Certificate.
I registered then noticed my welcome email made no reference to the Amazon Gift Certificate so I called customer service. They informed me that I would be offered the $25.00 Amazon GC AFTER the 4 week trial period and ONLY if I paid the next month of service at the rate of $15.99. But they wanted me to talk to a supervisor so they transferred me to Dana emp # 7148. She wasted 5 minutes explaining what the first rep already advised me of and ended the call with the comment " it wouldn't make very good business practice to hand out gift cards without people joining."
Simply, I fell prey to the oldest trick in the book, bait and switch. The offer looked great, and they wrote to make one think it was worth trying their service and get rewarded with a $25.00 gift card.
BEWARE of the bait and switch.
I cancelled 5 minutes after I joined. Lot of work for nothing.
This report was posted on Ripoff Report on 06/18/2012 05:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stampscom/internet/stampscom-beware-of-the-introductory-ripoffor-offer-as-they-call-it-internet-899409. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Did you notice the asterick?
AUTHOR: Ashley - (U.S.A.)
SUBMITTED: Tuesday, June 19, 2012
Next to the part of the offer where it says you get a 25$ amazon gift certificate there is an asterick. If you check the bottom of the flyer it says "Stamps.com rules ans restrictions apply"
Did you look up the rules and restrictions on the website?
Here, it tooks me two minutes on their website to find the information:
http://www.stamps.com/coupons/show_coupon/amazon30.html
" This offer is available only to active Stamps.com customers who remain customers of Stamps.com past the applicable trial period, so that the customer is billed for at least one monthly billing cycle. To qualify, the envelope used to mail in your promotion redemption must be sent using Stamps.com postage"
No bait and switch here. They are providing you exactly what they promised on the flyer you picture.
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