Complaint Review: Stamps.com - Internet Internet
- Stamps.com 12959 Coral Tree Place Internet United States of America
- Phone: 1-888-434-0055
- Web: www.stamps.com
- Category: Shipping & Handling
Stamps.com Stamps, Stampscom Deceiving monthly fee - when I never used their services Internet, Internet
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Stamps.com charged my card for 1.5 months for never using their services. When I initially signed up and knowingly entered my credit card information, in that section it read "Required for Postage Purchases" but had nothing about the $15.99 monthly fee that would automatically be charged after a trial period. However, there was a section with smaller print (as usual) that stated your card will not be charged unless you purchase postage, and you continue after the 4-week trial. This was also sent to me in an email, but again very far down on the page and in small print.
They need to state right in the credit card section: Monthly Fee of $16.99 and charges for postage. Not simply "Required for Postage Purchases" - because of course, I never purchased postage and this was very deceiving.
Shame on companies that "deceive" users on purpose to get a few month's revenue... especially Stamps.com.
This report was posted on Ripoff Report on 02/17/2012 09:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/stampscom/internet/stampscom-stamps-stampscom-deceiving-monthly-fee-when-i-never-used-their-services-inte-840791. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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