Stubhub Don't order from Stubhub.com San Francisco California

Dear Zach,

I'm reaching out to you from Executive Customer Care (ECC) here at StubHub. We monitor blogs and consumer reviews and found your comments. We'd really like to talk with you and would sincerely appreciate your response as we recognize that you may be disappointed in our services with regards to our cancellation / shipment policies. Your time and feedback is certainly valued and we would like the opportunity to address any questions or concerns you may have had regarding your StubHub ticket order. You are welcome to email us at jnorberg@stubhub.com if you are interested in discussing this. Thank you!

Dear Zach,

I'm reaching out to you from Executive Customer Care (ECC) here at StubHub. We monitor blogs and consumer reviews and found your comments. We'd really like to talk with you and would sincerely appreciate your response as we recognize that you may be disappointed in our services with regards to our cancellation / shipment policies. Your time and feedback is certainly valued and we would like the opportunity to address any questions or concerns you may have had regarding your StubHub ticket order. You are welcome to email us at jnorberg@stubhub.com if you are interested in discussing this. Thank you!

Dear Zach,

I'm reaching out to you from Executive Customer Care (ECC) here at StubHub. We monitor blogs and consumer reviews and found your comments. We'd really like to talk with you and would sincerely appreciate your response as we recognize that you may be disappointed in our services with regards to our cancellation / shipment policies. Your time and feedback is certainly valued and we would like the opportunity to address any questions or concerns you may have had regarding your StubHub ticket order. You are welcome to email us at jnorberg@stubhub.com if you are interested in discussing this. Thank you!

Dear Zach,

I'm reaching out to you from Executive Customer Care (ECC) here at StubHub. We monitor blogs and consumer reviews and found your comments. We'd really like to talk with you and would sincerely appreciate your response as we recognize that you may be disappointed in our services with regards to our cancellation / shipment policies. Your time and feedback is certainly valued and we would like the opportunity to address any questions or concerns you may have had regarding your StubHub ticket order. You are welcome to email us at jnorberg@stubhub.com if you are interested in discussing this. Thank you!

Customer service got in touch with me just about a week after I sent them the first email. (Up top 'two weeks' is a typo).


They finally shipped. Even though the estimated ship date was only 4 days before the concert, the tickets were shipped by the end of the month.


Atleast I got the tickets. Not a true ripoff but annoying nonetheless.

After 5 emails I still have not gotten a respone back from Stubhub.com.

I also have tried to call only to be on hold indfenitely.

Originally I wanted to cancel an order, could not contact Stubhub. Then I had a question about the order that went through--- still not contacted.

I ended up overpaying for tickets (because of their "service fees")--- Turns out even though I pay, I don't get service.

After buying the tickets it turns out I have to wait 4 days before the show before they send the tickets. I ordered 8 MONTHS ahead of time.

Worst service, worst hidden wait time, even worse deals.

Zach Reno, Nevada
U.S.A.

After 5 emails I still have not gotten a respone back from Stubhub.com.

I also have tried to call only to be on hold indfenitely.

Originally I wanted to cancel an order, could not contact Stubhub. Then I had a question about the order that went through--- still not contacted.

I ended up overpaying for tickets (because of their "service fees")--- Turns out even though I pay, I don't get service.

After buying the tickets it turns out I have to wait 4 days before the show before they send the tickets. I ordered 8 MONTHS ahead of time.

Worst service, worst hidden wait time, even worse deals.

Zach Reno, Nevada
U.S.A.

After 5 emails I still have not gotten a respone back from Stubhub.com.

I also have tried to call only to be on hold indfenitely.

Originally I wanted to cancel an order, could not contact Stubhub. Then I had a question about the order that went through--- still not contacted.

I ended up overpaying for tickets (because of their "service fees")--- Turns out even though I pay, I don't get service.

After buying the tickets it turns out I have to wait 4 days before the show before they send the tickets. I ordered 8 MONTHS ahead of time.

Worst service, worst hidden wait time, even worse deals.

Zach Reno, Nevada
U.S.A.

After 5 emails I still have not gotten a respone back from Stubhub.com.

I also have tried to call only to be on hold indfenitely.

Originally I wanted to cancel an order, could not contact Stubhub. Then I had a question about the order that went through--- still not contacted.

I ended up overpaying for tickets (because of their "service fees")--- Turns out even though I pay, I don't get service.

After buying the tickets it turns out I have to wait 4 days before the show before they send the tickets. I ordered 8 MONTHS ahead of time.

Worst service, worst hidden wait time, even worse deals.

Zach Reno, Nevada
U.S.A.

After 5 emails I still have not gotten a respone back from Stubhub.com. I also have tried to call only to be on hold indfenitely. Originally I wanted to cancel an order, could not contact Stubhub. Then I had a question about the order that went through--- still not contacted. I ended up overpaying for tickets (because of their "service fees")--- Turns out even though I pay, I don't get service. After buying the tickets it turns out I have to wait 4 days before the show before they send the tickets. I ordered 8 MONTHS ahead of time. Worst service, worst hidden wait time, even worse deals. Zach Reno, Nevada
U.S.A.