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Report: #1233598

Complaint Review: STUDENT FINANCIAL HELP CENTER - Tustin California

  • Submitted:
  • Updated:
  • Reported By: Minky — Matamoras Pennsylvania U.S.A.
  • Author Confirmed What's this?
  • Why?
  • STUDENT FINANCIAL HELP CENTER 15991 Redhill Avenue, Suite 204 Tustin, California USA

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This company is a student loan consolidation scam. I just got ripped off by SFHC – Student Financial Help Center, they charged me $699.00 to consolidate my students loans. I realized after they took the last payment towards that fee that I could have done this myself for free at Studentloans.org. If you have a federal student loan, there are no fees whatsoever for student loan debt consolidation. RIPPED OFF.

This report was posted on Ripoff Report on 06/04/2015 06:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/student-financial-help-center/tustin-california-92780/student-financial-help-center-loan-consolidation-service-tustin-california-1233598. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 UPDATE Employee ..inside information

Response to Compliant

AUTHOR: Student Financial Help Center - (USA)

POSTED: Monday, November 28, 2016

In response to the compliant issued. Student Financial Help Center advices ALL of potential clients that we are a PRIVATE company and charge a service fee for our services. Student Financial Help Center does not take responsibility for the clients actions and buyers remorse after services have been successfullly provided to the client.

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#2 UPDATE Employee

False Accusations toward Student Financial Help Center

AUTHOR: Student Financial Help Center - (USA)

POSTED: Friday, December 18, 2015

        In response to the clients claim of credit card fraud, caused by Student Financial Help Center. We have one of the industry’s best secured client management systems.  Therefore, our enrollment employees are only allowed to enter the information into the system with no exceptions. We have a secured facility and do not condone any and all illegal activity and will always obey Local, State, and Federal Laws in coherent with our business. We have helped numerous clients who have provided the appropriate payment method and have not had 1 'valid' compliant about fraud or anything in reference to false accusations stated above. Furthermore, it has been determined that we have received a call from the client in concern to his credit card information being used inappropriately and informed the client to please send us any information to allow us to complete an internal review to assure the credit card transactions where not caused or created by Student Financial Help Center employees or staff.  We have yet to hear from this client or its financial intuition. All of our business contact information is stated below for all future references.

 

Student Financial Help Center

15591 Red Hill Ave. Suite 204

Tustin, CA 92780

(888)511-9132

www.studentfinancialhelpcenter.com

 

 

                  Respectfully,

J.Chavez

Business Operation Manager

Student Financial Help Center

 

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#1 UPDATE Employee

Asssiting Clients

AUTHOR: Student Financial Help Center - (USA)

POSTED: Thursday, July 23, 2015

In regards to the statement left by the consumer. We strive in helping every client and providing them with the knowledge and document preparation service they agree to and inquire about. Per our client service agreement we will accordingly complete our end of the agreement until we receive a notification from the client regarding concerns to their account. Regardless we always confirm verbally and in written form the services to be provided. This includes the statement of us assisting the client with all the documents preparation regarding their student loans for a service fee.

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