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Report: #776669

Complaint Review: SUMMER BAY - Clermont Florida

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  • Reported By: Student Engineer — river grove Illinois United States of America
  • Author Not Confirmed What's this?
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  • SUMMER BAY 25 Town center Blvd. Clermont, Florida United States of America
  • Phone: 3522421100
  • Web:
  • Category: Resorts

SUMMER BAY RCI, Summer Bay Resorts Summer Bay Resorts Time share Rip off Clermont, Florida

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Summer Bay gave me a chance to experience the indifference that large corporations put toward their customers. Once you sign the papers they will treat you the way they want!!! First of all me being naive signed the papers. Most importantly the company did not full fill the package deal that we paid for and decided to not even give us the tickets they promised.We got the tickets when they told us "Let me see if we still have Disney world tickets". They knew they had them but used them as an incentive to keep us on edge.  On top of that when we brought that to their attention of the upgraded package they neglected to recognize this and kept the money without giving us the package show and meal that they promised. Later when we called they were RUDE and said were not giving you anything and hung up! I was told God wanted me to have this. I was prolonged on a 2 to 3 hour tour when the presentation was suppose to be 30 to 90 min. I had my kids at the hotel without food which didn't seem to concern the sales representative and there was no explanation of the papers i was signing but a REPETITIOUSNESS chanting of an young female that went like this"by law I am supposed to give you a copy of the papers you sign". By the time I was done with the vacation there was maybe 2 or 3 days until we had to cancel the contract. HOW CONVENIENT!!! So i contacted timeshare advocates and he helped regain control a small part of my hectic life. He was helpful until the point that we resolved the issue. Or should I say I thought. After the "cease" letter they agreed upon they still had the audacity to put it on my credit as if we didn't even resolve it! 

This report was posted on Ripoff Report on 09/14/2011 10:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/summer-bay/clermont-florida-34714/summer-bay-rci-summer-bay-resorts-summer-bay-resorts-time-share-rip-off-clermont-florida-776669. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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