Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #589854

Complaint Review: SUMMER BAY RESORTS - Clermont Florida

  • Submitted:
  • Updated:
  • Reported By: Anonymous — Honolulu Hawaii USA
  • Author Not Confirmed What's this?
  • Why?
  • SUMMER BAY RESORTS Clermont, Florida United States of America

SUMMER BAY RESORTS COMPLETE SCAM!!!!! They STEAL your money!!!!!! Clermont, Florida

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I was contacted by Summer Bay Resorts directly, to purchase a very 'reasonable' vacation package that included several different segments: One was in Florida, one was a Bahamas cruise, and then there were 3 separate short 2-night stays at any of their properties in the US. At the time of purchase, my husband was on a 15 month tour in Iraq, so I asked if I could bring my mother along instead of my husband. They said no problem! (I actually spoke to 3 people about this). They said the only stipulations are that the travelers be over 23 years old, and that there is more than one of you. They said very specifically, I did not have to travel with my spouse. So, I paid for the package, fully excited about it. Well, I call today to book my vacation with my mother, and they tell me I'm not allowed to use the package I already PAID for unless I bring my husband. I told them what they told me before about traveling with anyone I wanted, but they still refused. I asked them to go refer to the recorded call we had, including the 3 people's names, and the date of the call. They would not let me hear the call, and would not bring it up. I asked for a refund since I was lied to and they said no. This is a MAJOR scam.... they will tell you WHATEVER you want to hear as long as you buy their package. Now I'm stuck having to sue them just to get my $ back. Any attorneys out there wish to help me? I have ALL documentation. And people, under ANY circumstances, do not EVER do business with Summer Bay Resorts, or any of their partners. They will just take your $ and run. Oh yeah, and the guy I spoke to on the phone told me this purchase was FULLY REFUTABLE when taking my money. Guess that was a lie too. When I spoke to 'quality assurance', they had no idea what I was talking about. RUN AWAY FROM THESE PEOPLE! THEY ARE THE BIGGEST LIARS I HAVE EVER ENCOUNTERED IN THIS BUSINESS!!!!!

This report was posted on Ripoff Report on 04/05/2010 03:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/summer-bay-resorts/clermont-florida-34714/summer-bay-resorts-complete-scam-they-steal-your-money-clermont-florida-589854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now