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Report: #759467

Complaint Review: Superior Moving & Storage - Pompano Beach Florida

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  • Reported By: Jaufdenberg — St Johns Florida United States of America
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  • Superior Moving & Storage 2055 Blount Rd Pompano Beach, Florida United States of America

Superior Moving & Storage WORST MOVE EVER - TOTAL BREACH OF CONTRACT Pompano Beach, Florida

*Consumer Comment: Involve the BBB

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This company is anything but professional. We paid for their 'blue ribbon-white glove' service and got anything but. Total breach of contract and we have proof.  Upon packing... Truck drivers are their 'professional' packers, did not allow ample time to pack & load (causing delay in closing), did not crate items agreed by co (ex; lg. mirrors, flat screen tv's, glass top tables), did not wrap/pad furniture, ran out of boxes & supplies, ran out of room on truck due to poor loading (had to rent uhaul, load ourself and give away other items).

Upon storing... we paid for 'AC storage' found out by someone in office it was left on truck (for a month in Miami summer heat). Upon delivery.... some items taken off truck damp and moldy, when opening boxes - either half empty with items not wrapped causing many valuables broken or over packed boxes with the only protection on the top was tape, candles thrown in various boxes on top of clothing, decorative pillows, books... causing oil stains on all. Floral arrangements completely ruined, virtually every piece of furniture has dints, dings, or water damage, virtually every box opened had some sort of damaged item in it, they were unable to put most furniture back together b/c they lost the parts (also didn't bring a drill)...the list goes on and I've only gone through half the boxes at this point.

I am taking pictures as I open each box. We asked a 'professional' moving service to come and evaluate our move for legal reasons. He said this topped his list for the worst he has seen and paperwork was inadequate and contradicting.  If you value you personal items - do not use this company!! And, dealing with their staff is like dealing w/ Peggy from the Discover commercial... you will get nowhere and nothing buy lies.  They did not offer the professional services listed in binding agreement causing this to be a breach of contract.

This report was posted on Ripoff Report on 08/01/2011 08:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/superior-moving-storage/pompano-beach-florida-33069/superior-moving-storage-worst-move-ever-total-breach-of-contract-pompano-beach-flori-759467. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Involve the BBB

AUTHOR: voiceofreason - (United States of America)

POSTED: Tuesday, August 02, 2011

Request help from the BBB. As a member business, Superior has to address anything the BBB brings up with them. I know a lot of other posters here will say the BBB is useless, and that may well end up being your experience, but you've nothing much more to lose by trying.

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