surveillent be careful horendous customer service and attitude Internet

 this operation is a joke. read the emails. I contacted this guy with concernrs about ordering from him based on his reviews, and availibility of stock. these are the responses i recieved yesterday. Then the guy today had the nerve to call me by phone today from a private number and verbally accost me talking about i need to do business differantly. He sounds like an intelligent guy but apparently has some sort of complex. He tried to threaten that he had intel on my company and wasted ten minutes of my life rambling about all there stores and sales. also stating that all these negative reviews are from his compitition and such. well I am not his compitition and i am signing this as a very real, very amazed person at this guys business ethics. Do business with at your own risk.

sincerely

matt b

ca. RE: Contact Us SubmittedTuesday, January 17, 2012 10:02 AM

From: "Customer Service at Surveillent.NET" <Add">CustomerService@Surveillent.NET>Add sender to ContactsTo: "mer'" <Hello">mar@yahoo.com>Hello from Surveillent :) Please consider this email a cease and desist of all communications with Surveillent and about Surveillent. Thank you, Surveillent.COM / Surveillent.NET / Surveillent.BIZ 3 different stores with over 300,000 different productsCustomerService@Surveillent.netSurveillent, LLC.612-424-CCTV (Main)855 Village Center Drive, Unit 226St. Paul, MN 55127 From: [mailto:m@yahoo.com]

Sent: Tuesday, January 17, 2012 11:07 AM

To: Customer Service at Surveillent.NET

Subject: RE: Contact Us Submitted re you kidding me? I am just very to the point as to keep my customers happy. apparently the reviews are correct. you are some misguided armchair store that has zero concept on how to run a store. and your obvious defensiveness tells me that the reviews are also correct on your bad attitude. i was inquiring to the availability of an item and you are stuck on me inquiring about the negative reviews posted about your store and expressing my concern.good luck with your store!thanks but no thanksMatt

  Hello from Surveillent :) Honestly we dont want to do business with you as you sound very unfriendly. You could have apologized for your misunderstanding of the very few negative reviews you searched for but you didnt. We dont work with unfriendly customers. Thank you, Surveillent.COM / Surveillent.NET / Surveillent.BIZ 3 different stores with over 300,000 different productsCustomerService@Surveillent.netSurveillent, LLC.612-424-CCTV (Main)855 Village Center Drive, Unit 226St. Paul, MN 55127 From: [mailto:mer@yahoo.com]

Sent: Tuesday, January 17, 2012 1:35 AM

To: Customer Service at Surveillent.NET

Subject: RE: Contact Us Submitted sir or madam you did not address the root of my email. bottom line is customer service and availability of product. Do you have? if not what is the ET?--- On Mon, 1/16/12, Customer Service at Surveillent.NET <CustomerService@Surveillent.NET> wrote:

From: Customer Service at Surveillent.NET <CustomerService@Surveillent.NET>

Subject: RE: Contact Us Submitted

To: m@yahoo.com

Date: Monday, January 16, 2012, 8:48 PMHello from Surveillent :)First lets discuss these "terrible reviews" you mentioned. What are you referring to? Only trust reviews that have an order that is tied to a review. For example eBay or Amazon where we carry very high levels of customer service. eBay and Amazon are very good at this as they tie a transaction to a review and here are a few of our eBay and Amazon feedback

pages:

http://amzn.to/lVHDkB http://bit.ly/jAQbpn http://bit.ly/mG053J http://bit.ly/lo0wnS Thank you,Surveillent.COM / Surveillent.NET / Surveillent.BIZ - 3 different stores

with over 300,000 different products

CustomerService@Surveillent.net

Surveillent, LLC.

612-424-CCTV (Main)

855 Village Center Drive, Unit 226

St. Paul, MN 55127

-----Original Message-----

From: r@yahoo.com [mailto:@yahoo.com]

Sent: Monday, January 16, 2012 9:39 PM

To: CustomerService@Surveillent.net

Subject: Contact Us SubmittedContact Name: matt`                                  

Phone: 8700                             

Email Address: r@yahoo.com               

Surveillent.net SKU: VEN13-EC-BHR40-V851                    

Surveillent.net Order Number (Needed if order placed):Comments or Questions: i am looking at purchasing 4 of these cameras. are they in stock? what is the lead time? i have read many terrible reviews regaurding this site buit i am willing to give you a shot if i can be assured i will get these in a timely fashion. please let me know stock, eta or whether this will be a drop ship locally from the manufacturer thanks

matt