TALK AMERICA ripoff fraudulent billing after cancellation Palm Harbor Florida

Not sure if you are aware of how the tel-com world works. However, when ever you cancel a long distance account you always receive a final bill as long distance bills in arrears. Long distance monthly fees are not pro-rated because they are a "Monthly" billing fee. Also you can't just simply call a stand alone (aka 3rd party) long distance carrier and say "cancel my service" the stand alone ld carrier does not have direct access to the pic/lpic switches to make the change. You must contact your local phone carrier and request that your ld carrier be changed to the one of your choice or none at all. When your local phone provider physically makes the change in you switch the current ld provider is electronically notified that they have been removed as the carrier. If this is not done, the ld carrier is still programmed in the switch as the ld carrier and when ever you pick up the phone and make a ld call its going to route through that provider and you are going to be continually billed for having access to their switch. My question to you is: Did you call your local phone carrier and request the change? If so did you check with them to see when they physically made the change and notified Talk America? 9 times out of 10 the consumer thinks they are being errouneously billed and they aren't, either their local phone carrier dropped the ball (didn't make or delayed the change), the consumer called their local phone carrier and didn't request that both pic/lpic switches be changed (consumer is still being billed for one), the consumer simply called the standalone ld carrier and said cancel (wrong), or you stopped using ld and assumed that would cancel the bill (really wrong). I hope this information helps.