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Report: #23265

Complaint Review: Target - Portland Oregon

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  • Reported By: Portland Or
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  • Target 122nd & NE glisan St, Portland, Oregon U.S.A.

Target ripoff - mistreated and ripped off Portland Oregon

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I purchased a steamer/fryer from Target. It was a name brand which I had purchased before so I did not think I would have a problem with it. The heating unit on the steamer would not heat up enough to cook the food I put in it. It ruined 2 seperate meals I was attempting to prepare.

I took it back and asked for another one. The girl at the customer service counter refused to give me a refund or a credit toward another steamer. She finally offered me a $ 16.00 gift card as she claimed that's what the item was selling for. I went back to the housewares department and they were priced at the $ 24.00 I had paid. When I asked her about this she stated that the "policy" was to give a refund for the lowest price they had sold the item at.

I told her I did not want a refund only a steamer that worked. She refused again, offering me $ 16.00. When I asked her what I was supposed to do with $ 16.00 when the steamer cost $ 24.00 she looked me up and down and said loudly " Why don't go buy some candy" As I am a bit overwieght I took serious offense to this statement. I never did get a new steamer!

I have stopped shopping at Target and I was a pretty loyal customer for at least 20 years. I cannot believe they condone this type of service. I did call the store manager who informed me that their CEO has " drawn a line in the sand" on refund issues and he could not help me.

Portland, Oregon

This report was posted on Ripoff Report on 06/22/2002 10:31 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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