Tasting Room Lot 18 Wine club scam new york Internet

 I had the worst experience with this company. My contact info was incorrect. I was unable to go into the site to use the service or change the account. I called a few times finally got thru to an operator, she told me to wait 24-48 hours for correction. I tried again still not able to get in, called again to get corrected. At that time I was notified that I was receiving 12 bottles due to my "not making choices". I was told to refuse the shipment for my refund and cancelled the service I never had access to. Over two weeks later no refund. Had to call again was told by a VERY rude "service" person I was being charged for a restocking fee for an order I never ordered or had the opportunity to change. Don told me "it's a subscription you know what that is?" and "they corrected your account twice" if it was corrected why did it need correcting a second time! SCAM!