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Report: #1417186

Complaint Review: Tax Group Center - Calabasas California

  • Submitted:
  • Updated:
  • Reported By: Cliff Perkins — Chula Vista California United States
  • Author Confirmed What's this?
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  • Tax Group Center 5010 Parkway Calabasas Calabasas, California United States

Tax Group Center Jennifer Shapiro Refused refund for services not rendered Calabasas California

*Author of original report: Jennifer Shapiro is a thief

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I used Tax Group Center in 2011. After a year they did resolve my issue. Fast forward to 2017. I hired them to resolve a new issue. I was contacted by Jennifer Shapiro. She was not particularly nice. But it was fine. I used them before, I had no reason to think the service had changed. I made two payments over two months totaling 1500.00 In the meantime I called and emailed repeatedly. Not one return call. The irs issue a wage garnishment order. To make a long story short. Jennifer Shapiro had the nerve to call me for a third payment. Not at all acknowledging my previous emails or phone calls. She hung up on me when I told her I hired another company. I called back and asked for a refund. She said I will receive zero refund and hung up again. I called again and she said Im not entitled to a refund and to stop calling. How can I not be entitled to a refund when there were no services provided. I recorded all our conversations if anyone would like to hear how ridiculous this woman is. I actually don't blame TGC.

This review is for Jennifer Shapiro. Her assistant Kandace seems like a nice person. But Jennifer is doing a disservice to your company. I plan on forwarding these recordings to any entity that will listen.If this stops one person from signing up with TGC then I'll feel accomplished. What company takes advantage of people who ask for help and steal their hard earned money?

This report was posted on Ripoff Report on 12/15/2017 01:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tax-group-center/calabasas-california-91302/tax-group-center-jennifer-shapiro-refused-refund-for-services-not-rendered-calabasas-cal-1417186. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

Jennifer Shapiro is a thief

AUTHOR: Cliff - (United States)

POSTED: Friday, December 15, 2017

 I forgot to mention that she attempted to charge my debit card for 1000.00 without my permission. Fortunately I expected this so I cancelled the card. Just please beware. Don't do business with these people.

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