Report: #1387275

Complaint Review: Tax Group Center

  • Submitted: Fri, July 21, 2017
  • Updated: Fri, July 21, 2017
  • Reported By: Frank — Warminster Pennsylvania USA
  • Tax Group Center
    5010 N. Parkway Calabasas, Suite 110
    CALABASAS, California


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I have been dealing with Tax Group Center for over a year now. They have YET to contact the IRS even after they collected over $2,000 from me. They started out by having me fill out a "Personal Questionaire" form with all my credit, debt, and other confidential information. They said they would give my information to my "tax attoney" and they would contact me. They never did. I called back after a couple months to see what was taking so long and they told me they had mailed out additional info for me to sign. They never email or call to let me know this was coming, nor did it ever come in the mail. They said they sent it and that I "must have

just lost it". They said they would send again... Fast forward a week later... Mail came and I promptly filled out the paperwork and mailed it back. I waited 2 weeks, no call or email from them. I finally called and found out my tax consultant had "quit". They would assign me a new one and try to see if they could find my paperwork I had just sent them. Months go by... I never hear from them. Finally I am able to get into contact with Zach Lari (my new tax consultant). He said he was getting my paperwork ready to send to the IRS and he would send it to me first to look over. I told him that it has been close to a year since I payed them and I had

switched jobs and my current financial situation had changed alittle. I filled out another "Personal Questionaire" and emailed Zach. He said he would look it over and forward it to my tax attorney. 2 months go by and no email or call from anyone at the Tax Group Center. I called and find out that Zach does not work for the company anymore. My NEW tax consultant would be James Adkins. I told James that I had threatening phone calls from the IRS and a deadline from them to call back. He said he completely understood and would get a phone call into the IRS for an extention. He sent me the IRS 433 form to fill out but it still contained

ALL my financial information from over a year ago!! I told him I had sent in the personal questionaire vis email months ago but I would send again and fill out the 433 form. I quickly filled out the paperwork, scanned, and emailed James back within 24hrs. Since then, no contact from James. It has been over a week now. I've emailed 4 separate times with absolutley no response. Tried calling but the receptionist told me that James "wasn't required to responed to me, I need to speak to my tax attorney, Minji Kim". "Leave a message for Minji and she"ll call you back within 24-48hrs". ARE YOU KIDDING?? So I left a message for her to call me. I have a serious deadline with the IRS and my financial info is incorrect... Minji never called. I missed my deadline with the IRS.

All-in-all, they took over $2,000 from me and have literally done NOTHING. The last 4 people I've spoken or left messages for are: Minji Kim, James Adkins, Zach Lari, Anna Akopyan. There's more people than that too. 


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