Complaint Review: tbdress - Internet
- tbdress Internet United States of America
- Phone:
- Web: tbdress.com
- Category: Bridal Shops
tbdress Total Rip-off Do not buy from them!!! Internet
*UPDATE Employee: TBdress response!
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We ordered a dress from tbdress for my daughter. When the dress arrived it had a rip in the seam and did not fit at all. Also the zipper was sticking and very hard to zip. Also the dress was of extremely poor quality.
When we tried to return it, they said we could send pictures of the problems. I sent a picture of the rip and of the zipper stuck. They said that it passed their quality control before being shipped and we needed to pay to have it fixed, the rip was not enough of a reason to return it.
They also wanted pictures of us measuring the dress in total detail and then measuring our daughter in the same detail. No way! They are not getting a close up picture of my daughter's breasts!
We are now trying to go through our credit card company to get our money back. But we have a feeling that in the end we will be stuck with an extremely cheap dress that fits no one here and still pay over 200 dollars for the experience.
Please do not order from them!!! I wish we had seen this website before we ordered.
This report was posted on Ripoff Report on 10/26/2012 08:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tbdress/internet/tbdress-total-rip-off-do-not-buy-from-them-internet-960400. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
TBdress response!
AUTHOR: tbdress receptionist - ()
SUBMITTED: Wednesday, June 19, 2013
Dear ,
Thnks for shopping with TBdress. Would you please contact TBdress people for your complaint Email: Customer Service Dep. service@tbdress.com or call +86-10-62904338
Hopfully TBdress could satisfy your complaint and make improvement about our business.
Happy shopping with TBdress
Kinds and regards
Tbdress Team


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